FAQ

Can I cancel a order?

You may cancel your order during the processing time of 2-5 business days after your order is placed. Email us at thriveattirecompany@gmail.com to request a cancelation of your order. The processing time is not guaranteed and if your order ships you will have to send a return request within 30 days of receiving your package for a full refund or exchange at no charge. 

 

How do I track my order?

Once your order is shipped we will email you with tracking information. This email will be the email you signed up with or used at checkout. 

 

Why is my order taking so long?

Delivery times and processing times are not guaranteed. If you ordered a lot of items or an out of stock item the order may take a few extra days to ship. You can always request a cancelation before shipment of your order.